FAQ

When will my order ship?

Orders are processed within 1-3 business days before shipment.


How fast will I get my order?

All orders within the U.S. typically arrive within 2 – 7 business days.


Where will my order ship from?

Orders are shipped from Orange California, California.


Can I return my order?

Please reference our Return Policy page for complete details.


Can I exchange my order?

We will exchange the size or style if it’s within 14 days of our delivery date..


Can I change my order after I’ve placed it?

We try to get your order shipped as soon as possible, but will make every effort to accommodate your request, however, there may be some instances where we are unable to alter or cancel your order before it ships.


Where do I send the items I wish to return?

Before you ship your return, please make sure you have followed the return instructions on our Returns Policy page. Please send all return packages to:

VIDAL Swim
Returns
11801 Cardinal Circle Unit L                                                                                                                                                     
Garden Grove, CA. 92843


How do I take care of my swimsuit?

We do not recommend putting your accessories or swimsuit in the washer or dryer. As you do with all delicates, the color, fit and shape are best preserved if you hand wash using minimal detergent in cold water and lay flat to dry.